(Yeah, it's been a while. I'm back. Hello.)
This year, my theme for conference presentations has been to step back and let some of my favorite clients share stories and results from their own lean transformation activities.
In August, I co-presented at the American Public Human Services Association's annual education conference for National Association for Program Information and Performance Measurement, sharing some results of lean process improvement and culture change over a multi-year term in a large county human services agency in a California—session info and slides are available.
And on November 7, I'll be co-presenting at the Washington State Government Lean Transformation Conference with a presentation called "Improving Municipal-level Development Review Processes Using Lean Methods and Practices: Creating Lasting Results for the Community Through Improved Processes and Collaboration"—I'm looking forwards to it!