I’m a consultant. In my consulting practice, I help clients drive continuous improvement in their organizations. I do this through facilitation, coaching, training, and going to where people do their work and noticing what’s going on.
In the past few years, I’ve danced primarily in government settings, but I’m interested in all sorts of knowledge work and service work. Currently, I’m senior consultant at Koné Consulting. Get all the gory details over at LinkedIn.
The current project I’m most proud of is serving as the systems analyst for the State of Colorado’s Medicaid Business Process Reengineering/Lean Project.
You know, I don’t like talking about myself
So I’ll let some folks do it for me!
University IT director in TX:
“Brian led an assessment engagement for my application development team which provided me with unexpected, actionable, and valuable insights into my team’s performance and ways that it could be enhanced. His approach was extremely effective and collaborative, which allowed him to develop the trust necessary to really understand what was going on with the team and to get honest and direct feedback that he turned into recommendations we still use for guidance a year after his visit.”
HR program manager in WA:
“What I have appreciated most in my time working with Brian is his ability to gather multiple perspectives and feedback to craft solutions. Brian is impactful with his communication and listening skills, his ability to collaborate and his flexibility in adapting to changes in course. He is amazingly good at listening to and responding to critique. His end goal is a better whatever-it-is-he’s-working-on-or-towards and he has real passion for making sure that it includes the input of anyone who cares about the end result.”
Management consultant in WA:
“Brian is an excellent listener and collaborator. As a result, he is able to turn ideas in to tangible products and services with minimal waste and no excuses. He is the rare talent that can design and build complex software products and then turn around and teach an all day workshop. As a facilitator he is able to guide clients through complex processes and push them to reach their goals and beyond. As much as I have appreciated his ability to do his job, I am even more impressed by how he does it. All of his work efforts and human interactions are guided by respect for people and a strong drive to continuously improve processes and places.”
Gerald Weinberg wrote that “your primary tool is merely being the person you are, so your most powerful method of helping other people is to help yourself.” I’ve taken that to heart, and it’s heartened me.
In lean, we don’t get too hung up on internal vs. external customers; we focus on human beings, no matter their role or involvement, and try to change systems so they get better results and come to less harm. That goes for oneself as much as it does for the organizations and processes we rely on.