Respect for people

June 9, 02016 · Concepts Developing people

Develop skills, give authority, assume good faith, create space for shared learning, and relate individual work to larger purpose.  Read more


June 7, 02016 · Problem solving Concepts A3

A pretty old, super good cyclical structure for removing problems from the the table, rather than just pushing them around your plate.  Read more

Customer value through continuous improvement, with respect for people

May 22, 02016 · Systems Concepts ·

This is the underlying concept—but what's it good for?  Read more