In my consulting practice, I help clients drive continuous improvement in knowledge work and service work. I do this through facilitation, coaching, and training.
You can find me at Unify Consulting where I help my clients develop their own culture of continuous improvement.
Get the gory details over at LinkedIn.
A few testimonials
University IT director in TX:
“Brian led an assessment engagement for my application development team which provided me with unexpected, actionable, and valuable insights into my team’s performance and ways that it could be enhanced. His approach was extremely effective and collaborative, which allowed him to develop the trust necessary to really understand what was going on with the team and to get honest and direct feedback that he turned into recommendations we still use for guidance a year after his visit.”
HR program manager in WA:
“What I have appreciated most in my time working with Brian is his ability to gather multiple perspectives and feedback to craft solutions. Brian is impactful with his communication and listening skills, his ability to collaborate and his flexibility in adapting to changes in course. He is amazingly good at listening to and responding to critique. His end goal is a better whatever-it-is-he’s-working-on-or-towards and he has real passion for making sure that it includes the input of anyone who cares about the end result.”
Management consultant in WA:
“Brian is an excellent listener and collaborator. As a result, he is able to turn ideas in to tangible products and services with minimal waste and no excuses. He is the rare talent that can design and build complex software products and then turn around and teach an all day workshop. As a facilitator he is able to guide clients through complex processes and push them to reach their goals and beyond. As much as I have appreciated his ability to do his job, I am even more impressed by how he does it. All of his work efforts and human interactions are guided by respect for people and a strong drive to continuously improve processes and places.”
Selected presentations and talks
(With links to conferences and slide decks where possible.)
- Washington State Government Lean Transformation Conference, 02018: “Improving Municipal-level Development Review Processes Using Lean Methods and Practices: Creating Lasting Results for the Community Through Improved Processes and Collaboration“
- APHSA’s National Association for Program Information and Performance Measurement Educational Conference, 02018: “Lean in Human Services: Developing an Agency-Wide Culture of Continuous Improvement“
- Washington State Government Lean Transformation Conference, 02016: “Lean contains multitudes: where to begin”
- Iowa Lean Consortium Fall Conference, 02016: “Lean in the office: it’s about developing people”
- Washington State Government Lean Transformation Conference, 02015: “Stop! Don’t send everyone to training”
- ProductCamp 02013: “Awesome! It’s broken”
- International Technology and Persons with Disabilities Conference / CSUN 02012: Progressive enhancement case study
- PortlandWiki BarnRaising 02011: Speaker
- Guest lecture, University of Michigan’s SI 658: Information Architecture, 02009: “Why I am not an information architect.”