Welcome
May 21, 02016
Moving from zero to one. Read more
Working on it is better than not working on it
July 26, 02016 · Developing people Learning organizations
Continuous improvement rather than discrete improvement. Do it enough, and it becomes just what we do around here. Read more
Nothing is better than the wrong thing
July 21, 02016 · Developing people Problem identification
Responding to errors by building in quality at the source. Read more
Value stream thinking
June 22, 02016 · Problem identification Value streams
Find the stream of activities by which value is created for a customer, and improve it forever. A way of thinking that cuts across silos. Read more
Respect for people
June 9, 02016 · Concepts Developing people
Develop skills, give authority, assume good faith, create space for shared learning, and relate individual work to larger purpose. Read more
PDCA WTF
June 7, 02016 · Problem solving Concepts A3
A pretty old, super good cyclical structure for removing problems from the the table, rather than just pushing them around your plate. Read more
The problem with solutions
May 26, 02016 · Problem identification Problem solving A3
The difference between problem-solving and solutions—and why it's worth the effort to grapple with problems before solving them. Read more
Customer value through continuous improvement, with respect for people
May 22, 02016 · Systems Concepts ·
This is the underlying concept—but what's it good for? Read more