Working on it is better than not working on it

July 26, 02016 · Developing people Learning organizations

Continuous improvement rather than discrete improvement. Do it enough, and it becomes just what we do around here.  Read more


Nothing is better than the wrong thing

July 21, 02016 · Developing people Problem identification

Responding to errors by building in quality at the source.  Read more


Value stream thinking

June 22, 02016 · Problem identification Value streams

Find the stream of activities by which value is created for a customer, and improve it forever. A way of thinking that cuts across silos.  Read more


Respect for people

June 9, 02016 · Concepts Developing people

Develop skills, give authority, assume good faith, create space for shared learning, and relate individual work to larger purpose.  Read more


PDCA WTF

June 7, 02016 · Problem solving Concepts A3

A pretty old, super good cyclical structure for removing problems from the the table, rather than just pushing them around your plate.  Read more


Liberating structures in action

June 2, 02016 · Facilitation Liberating structures

A survey of nine key liberating structures I use all the damned time, with some notes and digressions.  Read more


Liberating structures—the idea

May 31, 02016 · Facilitation Liberating structures ·

Tools for helping a group of people do the work and use time together, rather than hold a meeting.  Read more


The problem with solutions

May 26, 02016 · Problem identification Problem solving A3

The difference between problem-solving and solutions—and why it's worth the effort to grapple with problems before solving them.  Read more


Customer value through continuous improvement, with respect for people

May 22, 02016 · Systems Concepts ·

This is the underlying concept—but what's it good for?  Read more


Welcome

May 21, 02016

Moving from zero to one.  Read more