The Junk Drawer

Podcast episodes

Listen to the back catalog or follow along in your favorite podcasts app.

LinkedIn “handouts”

PDF templates & downloads

6 MISSED wastes: a field guide

Training modes cheat sheet

5S for kids

Presentations & talks

  • The Understanding Group (TUG) Information Architecture Sunday Service for July 12, 2020
  • Washington State Government Lean Transformation Conference, 2018: Improving Municipal-level Development Review Processes Using Lean Methods and Practices: Creating Lasting Results for the Community Through Improved Processes and Collaboration
  • APHSA’s National Association for Program Information and Performance Measurement Educational Conference, 2018: Lean in Human Services: Developing an Agency-Wide Culture of Continuous Improvement
  • Washington State Government Lean Transformation Conference, 2016: “Lean contains multitudes: where to begin”
  • Iowa Lean Consortium Fall Conference, 2016: “Lean in the office: it’s about developing people”
  • Washington State Government Lean Transformation Conference, 2015: “Stop! Don’t send everyone to training”
  • ProductCamp Seattle 2013: “Awesome! It’s broken”
  • International Technology and Persons with Disabilities Conference (CSUN) 2012: Progressive enhancement case study
  • PortlandWiki BarnRaising 2011
  • Guest lecture, University of Michigan’s SI 658: Information Architecture, 2009: “Why I am not an information architect”

“Best of” pages

My favorite posts from the years 2023 & 2022.