My goal is to help people improve the quality and value of their knowledge work by:
- Creating space for lean transformation and new ways of working,
- Practicing continuous improvement through simple, effective methods, and
- Implementing change and adoption so that improvements stick.
I'm a consultant. Been doing this for 15 years. I love learning about the knowledge work people do in all kinds of contexts. I've consulted in technology, finance, healthcare, social sector, government agencies (municipal, state, and federal), media, and more. I'm motivated by the sensation that life is too short and work is too expensive to waste it by actively producing errors, delays, injury, or suffering.
What's it like working with me?
“Brian led an assessment engagement for my application development team which provided me with unexpected, actionable, and valuable insights into my team’s performance and ways that it could be enhanced. His approach was extremely effective and collaborative, which allowed him to develop the trust necessary to really understand what was going on with the team and to get honest and direct feedback that he turned into recommendations we still use for guidance a year after his visit.”
“What I have appreciated most in my time working with Brian is his ability to gather multiple perspectives and feedback to craft solutions. Brian is impactful with his communication and listening skills, his ability to collaborate and his flexibility in adapting to changes in course. He is amazingly good at listening to and responding to critique. His end goal is a better whatever-it-is-he’s-working-on-or-towards and he has real passion for making sure that it includes the input of anyone who cares about the end result.”
“Brian is an excellent listener and collaborator. As a result, he is able to turn ideas in to tangible products and services with minimal waste and no excuses. He is the rare talent that can design and build complex software products and then turn around and teach an all day workshop. As a facilitator he is able to guide clients through complex processes and push them to reach their goals and beyond. As much as I have appreciated his ability to do his job, I am even more impressed by how he does it. All of his work efforts and human interactions are guided by respect for people and a strong drive to continuously improve processes and places.”