Hi, I’m Brian Kerr

A friendly consultant in Tacoma, Washington

I help clients get to quality + value by:

  1. opening space for shared understanding,
  2. practicing continuous improvement, &
  3. landing change & adoption.

I’ve been consulting for 20 years, working alongside clients in technology, finance, healthcare, the social sector, and local and state governments.

My goal → to reduce suffering and wasted effort in the workplace.

Communication

See also

Selected clients

Logos of selected client organizations: Microsoft, Moss Adams, Xome, PATH, Brooks Running, Providence Health & Services, Washington State Dept. of Enterprise Services

What’s it like working with me?

Jeff, a Consulting Director in Washington state, says:

“Brian is an expert in Lean, kaizen, and process improvement. I thought I understood Lean principles until I met him; he helped (and demonstrated) how much more I had to learn. He lives and breathes and demonstrates respect for people in all that he does. He loves to challenge the status quo and drive the setting and process to where it should have been from the beginning. His ability to manage change is amazing to watch. He truly raises the bar every time he steps into a meeting or gathering of people. He may be the most humble man I have ever met.”

David, a VP/vCISO in Texas, says:

“Brian led an assessment engagement for my application development team which provided me with unexpected, actionable, and valuable insights into my team’s performance and ways that it could be enhanced. His approach was extremely effective and collaborative, which allowed him to develop the trust necessary to really understand what was going on with the team and to get honest and direct feedback that he turned into recommendations we still use for guidance a year after his visit.”

Sharon, an HR Advisor in Washington state, says:

“What I have appreciated most in my time working with Brian is his ability to gather multiple perspectives and feedback to craft solutions. Brian is impactful with his communication and listening skills, his ability to collaborate and his flexibility in adapting to changes in course. He is amazingly good at listening to and responding to critique. His end goal is a better whatever-it-is-he’s-working-on-or-towards and he has passion for making sure it includes the input of anyone who cares about the end result.”

Andre, a Continuous Improvement Specialist in Washington state, says:

‌‌“Brian is an excellent listener and collaborator. As a result, he is able to turn ideas into tangible products and services with minimal waste and no excuses. He is the rare talent that can design and build complex software products and then turn around and teach an all-day workshop. As a facilitator he is able to guide clients through complex processes and push them to reach their goals. As much as I have appreciated his ability to do his job, I am even more impressed by how he does it. All of his work efforts and human interactions are guided by respect for people and a strong drive to continuously improve processes and places.”