Facilitation Premortem: before starting a new project, learn why it will end in failure A simple method for uncovering big, āundiscussableā risks to a projectāin order to work around them.
Continuous improvement Merely being the person you are The consulting advice that made me a better person (and a more effective consultant).
Facilitation Open space technology, principle 2: āWhatever happens is the only thing that could haveā Planning for a facilitated event involves being ready to throw the plan away.
Facilitation The Strategy / Culture Bicycle: one picture that replaces an infinite amount of bullshit A strategy method that gets right at the good stuff.
Facilitation How to make any meeting better with 3 simple fenceposts Identify a purpose, rational aim, and experiential aim. It only takes a few moments and can have a huge effect.
Continuous improvement Featured 5 ways to approach goal-setting. Only one is worth a damn Why itās better to have an impossible goal than a goal you meet-and-exceed every time.
Continuous improvement Ditching āassume good faithā as a way to talk about respect Time to fix problems at the source rather than tolerate awful behavior.
Learning Leeās Law: a URL for every idea āEvery idea should have a URL, bonus points if one does not have to make the URL oneself.ā
Continuous improvement Want water? Get a bucket. Want improvement? Get PDSA Back to basics with the Plan-Do-Study-Act cycle.
Learning Make your next presentation a spiral, not a line Cycling through your main point helps your audience. Hereās how.
Continuous improvement Winningās the great deodorant John Madden and Ed Catmull get me through a tough week.
Facilitation Featured End your meetings with this short, powerful question āWhat did you notice?ā
Continuous improvement Some thingsālike pancakesāyou pretty much have to finish once you start them Would you rather have five half-cooked pancakes or two good ones?
Facilitation Open space technology, principle 1: āWhoever comes is the right peopleā What's the use of a crowd?
Continuous improvement A lousy time to be a good idea āWe send our hypotheses ahead, an expendable army, and watch them fall.ā
Continuous improvement How I learned to speak about changes when 19 out of 20 people would rather I shut the hell up Nobody wants to hear it from the consultant.
Learning Featured 3-step method for learning anything āSee one, do one, teach oneā ā¬ ļø thatās the method.
Continuous improvement Dust off those awful process maps. Add these 3 things to them to get people thinking Get those process maps off the shelf and turn them into something useful.
Facilitation Featured Credit for success belongs to my clients, and blame for failures belongs to me What I've learned in 15 years of consulting: āRemain unmoved by praise or blame.ā
Continuous improvement Options & set-based design A lean framework for eliciting and testing out the best, weirdest ideas.
Continuous improvement Vampires, werewolves, & the Toyota Production System Halloween gives an excuse to think about lean folkloreāthe origin stories of lean as variable, performative, collective activities.
Meditation Splitting your pants & losing your head: an introvertās guide to facilitation A wardrobe malfunction and a meditative moment produce a quick activity to try before your next presentation.