Facilitation Premortem: before starting a new project, learn why it will end in failure A simple method for uncovering big, āundiscussableā risks to a projectāin order to work around them.
Continuous improvement Merely being the person you are The consulting advice that made me a better person (and a more effective consultant).
Continuous improvement Featured 5 ways to approach goal-setting. Only one is worth a damn Why itās better to have an impossible goal than a goal you meet-and-exceed every time.
Continuous improvement Ditching āassume good faithā as a way to talk about respect Time to fix problems at the source rather than tolerate awful behavior.
Continuous improvement Want water? Get a bucket. Want improvement? Get PDSA Back to basics with the Plan-Do-Study-Act cycle.
Continuous improvement Winningās the great deodorant John Madden and Ed Catmull get me through a tough week.
Continuous improvement Some thingsālike pancakesāyou pretty much have to finish once you start them Would you rather have five half-cooked pancakes or two good ones?
Continuous improvement A lousy time to be a good idea āWe send our hypotheses ahead, an expendable army, and watch them fall.ā
Continuous improvement How I learned to speak about changes when 19 out of 20 people would rather I shut the hell up Nobody wants to hear it from the consultant.
Learning Featured 3-step method for learning anything āSee one, do one, teach oneā ā¬ ļø thatās the method.
Continuous improvement Dust off those awful process maps. Add these 3 things to them to get people thinking Get those process maps off the shelf and turn them into something useful.
Continuous improvement Options & set-based design A lean framework for eliciting and testing out the best, weirdest ideas.
Continuous improvement Vampires, werewolves, & the Toyota Production System Halloween gives an excuse to think about lean folkloreāthe origin stories of lean as variable, performative, collective activities.
Continuous improvement Working on it is better than not working on it Break glass in case of failure.
Continuous improvement Nothing is better than the wrong thing When you notice an error: stop. Do nothing. Then do this.
Continuous improvement Respect for people Respect for people is THE key concept of lean. 4 steps to get started.
