Continuous improvement Dan’s Device: “Now that I see it… [it’s completely wrong.]” What comes after “now that I see it” & why you need to hear it as early as possible.
Meditation Noticing little things & little thinks Noticing at work. Noticing on the cushion. And noticing while out and about. These three are related, but I am still figuring out how.
Continuous improvement Open space technology, principle 3: “Whenever it starts is the right time” Each moment prefigures the next. But in certain moments, a huge change can begin.
Continuous improvement Disconnected improvement events fail. What to do about that Instead of drawing a box around the problem, tether it to something important.
Facilitation My 4 favorite Liberating Structures for continuous improvement Whether it’s portfolio planning or uncovering weird new ideas, Liberating Structures & lean make a great combo.
Facilitation Using Liberating Structures to facilitate continuous improvement You’ve gathered everyone together around a problem. Now what?
Continuous improvement The jewel of resistance Resistance to change is precious. Here’s how to make the most of it.
Continuous improvement On doing more with less More of what? Less of what? 90 years ago, Bucky Fuller had a very different answer.
Facilitation Premortem: before starting a new project, learn why it will end in failure A simple method for uncovering big, “undiscussable” risks to a project—in order to work around them.
Continuous improvement Merely being the person you are The consulting advice that made me a better person (and a more effective consultant).
Continuous improvement Featured 5 ways to approach goal-setting. Only one is worth a damn Why it’s better to have an impossible goal than a goal you meet-and-exceed every time.
Continuous improvement Ditching ‘assume good faith’ as a way to talk about respect Time to fix problems at the source rather than tolerate awful behavior.
Continuous improvement Want water? Get a bucket. Want improvement? Get PDSA Back to basics with the Plan-Do-Study-Act cycle.
Continuous improvement Winning’s the great deodorant John Madden and Ed Catmull get me through a tough week.
Continuous improvement Featured Some things—like pancakes—you pretty much have to finish once you start them Would you rather have five half-cooked pancakes or two good ones?
Continuous improvement A lousy time to be a good idea “We send our hypotheses ahead, an expendable army, and watch them fall.”
Continuous improvement How I learned to speak about changes when 19 out of 20 people would rather I shut the hell up Nobody wants to hear it from the consultant.
Learning Featured 3-step method for learning anything “See one, do one, teach one” ⬅️ that’s the method.
Continuous improvement Dust off those awful process maps. Add these 3 things to them to get people thinking Get those process maps off the shelf and turn them into something useful.
Continuous improvement Options & set-based design A lean framework for eliciting and testing out the best, weirdest ideas.
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