“What did you notice?” → End your meetings with this short, powerful question
The simplest technique I know.
Some things (like pancakes) you should finish once you start
Would you rather have five half-cooked pancakes or two good ones?
Open space technology, principle 1: “Whoever comes is the right people”
What's the use of a crowd?
A lousy time to be a good idea
In which “we send our hypotheses ahead, an expendable army, and watch them fall.”
How I learned to speak about changes when 19 out of 20 people would rather I shut the hell up
Nobody wants to hear it from the consultant.