Open space technology, principle 1: “Whoever comes is the right people”
What's the use of a crowd?
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What's the use of a crowd?
In which “we send our hypotheses ahead, an expendable army, and watch them fall.”
Nobody wants to hear it from the consultant.
“See one, do one, teach one.” ← That’s the method.
Get those process maps off the shelf & turn them into something useful.
What I've learned in 15 years of consulting: ‘Remain unmoved by praise or blame.’