Continuous improvement Nothing is better than the wrong thing When you notice an error: stop. Do nothing. Then do this.
Continuous improvement Respect for people Respect for people is THE key concept of lean. 4 steps to get started.
Facilitation Liberating structures in action 9 super effective facilitation patterns. One of them changed my life.
Facilitation Liberating structures—the idea A pattern language for effective facilitation and meaningful group work.