Facilitation A story about not telling a story Don’t give a lecture, tell a story. This simple method shows how.
Continuous improvement Working on it is better than not working on it Break glass in case of failure.
Continuous improvement Nothing is better than the wrong thing When you notice an error: stop. Do nothing. Then do this.
Continuous improvement Respect for people Respect for people is THE key concept of lean. 4 steps to get started.
Facilitation Liberating structures in action 9 super effective facilitation patterns. One of them changed my life.
Facilitation Liberating structures—the idea A pattern language for effective facilitation and meaningful group work.
